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ONLINE TRACKING

Complaint Status Portal

Track your submitted complaints, navigate token histories, and view live field action logs instantly.

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How Does Online Tracking Work?

1. Supply Unique Identifiers

To discover your complaint progress, supply any verifiable tracking metric to the system on the left panel (Mobile, Token ID or Email).

2. Dual-Factor Identity Check

Because resolving complaints requires secure data management, we may enforce dynamic OTP validations directly to your pre-verified device preventing anonymous viewing.

3. Review Active Timelines

Once authenticated, the dashboard unlocks the exact geo-field timeline showing live operational movement against your specific tokens from central systems down to the ward operator.

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