OFFLINE TRACKING

Complaint Status Helpline

Track your complaint anytime through phone, SMS, email, or WhatsApp using your Complaint/Token number.

Voice Call

Dial 155303
1
Call 155303 from mobile or landline (24x7)
2
Share your Complaint/Token number
3
Get the latest case update from agent
4
Request status confirmation via SMS

WhatsApp Tracking

+91 75678 55303
1
Send "Hi" to our WhatsApp bot
2
Select "Complaint Status" option
3
Enter your Complaint/Token number
4
View live status on WhatsApp

Email Support

ccrs@ahmedabadcity.gov.in
1
Write to ccrs@ahmedabadcity.gov.in
2
Mention Token No in the subject line
3
Receive detailed progress update
4
Follow up with the concerned officer

SMS Status

Send to 54646
1
Type AMCCRS STATUS [Token No]
2
Send message to 54646
3
Example: AMCCRS STATUS SWM-0613123456
4
Get status summary on SMS

Need faster online tracking?

Use the online tracking dashboard for a visual timeline, officer details, and real-time complaint progress.

Open Online Tracking Dashboard