HELPLINE SUPPORT

Appeal & Re-Opening Helpline

Not satisfied with the closure? Re-open your complaint quickly through these trusted offline channels.

Voice Call

155303
1
Call 155303 from any mobile or landline
2
Share your closed Token/Complaint number
3
Explain why the issue is still unresolved
4
Agent verifies and re-opens your case

WhatsApp Chat

+91 75678 55303
1
Send "Hi" to our WhatsApp bot
2
Select "Re-open Complaint" option
3
Enter Token Number with remarks
4
Get instant re-open acknowledgement

Email Appeal

ccrs@ahmedabadcity.gov.in
1
Write email subject with Token ID
2
Clearly mention why issue remains unresolved
3
Attach latest photos/documents
4
Case is reviewed for escalation to HO

SMS Service

Send to 56070
1
Type AMCCRS REOPEN [TokenNo]
2
Send to 56070
3
Receive re-open ticket status update
4
Request is auto-logged on officer desk

Need faster re-opening?

Use the online re-open portal for quicker processing and real-time tracking of your appeal status.

Access Online Re-Opening Portal