1. Home
  2. / Offline Re-Opening Channels
HELPLINE SUPPORT

Appeal & Re-Opening Helpline

Not satisfied with the resolution? Re-open your closed complaints through any of our traditional channels below.

Voice Call

155303 (6 AM - 10 PM)
1
Call 155303 from any phone
2
Mention your closed Token/Complaint No
3
Explain reason for dissatisfaction
4
Agent will re-open the case

WhatsApp Chat

+91 75678 55303
1
Send "Hi" to our WhatsApp Bot
2
Select "Re-open Complaint" option
3
Enter Token Number & Remarks
4
Receive real-time confirmation

Email Appeal

ccrs@ahmedabadcity.gov.in
1
Draft email with Token ID in subject
2
Explain why issue remains unsolved
3
Attach photos of current status
4
Case will be escalated to HO

SMS Service

Send to 56070
1
Type AMCCRS REOPEN [TokenNo]
2
Send to 56070
3
Receive ticket re-open status
4
Automated log in officer desk

Want instant re-opening?

Use our online portal to re-open complaints instantly using your registered mobile number and PIN.

Access Online Re-Opening Portal
+91 7567855303